Over 40 million Americans
change their address annually, which creates formidable obstacles in
maintaining a high-quality mailing list. The NCOALink product
makes change-of-address information available to mailers to help reduce
undeliverable mailpieces before mail enters the mailstream.
The NCOALink process consists of computer software purchased, leased or developed by the licensee to access the NCOALink data. The Postal Service certifies the process and licenses the NCOALink
product to private sector companies for commercial mail list processing
or internal mail list management. Updated, computerized
change-of-address information is provided on a regular basis to the NCOALink licensees by the Postal Service. The NCOALink
process improves mail deliverability by providing mailers with current,
standardized, delivery point coded addresses for individual, family,
and business moves.