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Account Management
(9)
How Do I Create a New Account Online?
How Do I Find a Previous Order?
How do I whitelist or add email addresses to my safe sender list in my security software or email client?
Learning Center
(68)
Count Pages Properly For Your Book/Booklet Projects
What is GRAcoL and what are the correct settings for exporting artwork in PDF format from Adobe Applications?
Why Reflex Blue makes people CRAZY!
Payment & Billing
(5)
I Do Not Want To Use a Credit Card, How Can I Place My Order?
Payment Types Accepted
Processing Payment
Product Related
(32)
Mounted Poster vs Poster
Pole Pockets On Banners
What are the recommended hole sizes for Hang Tags?
Shipping & Delivery
(9)
Can I Pick Up My Order?
How Do I Pay for Split Shipping?
How Long Does UPS Ground Take To Deliver?
Direct Mail Service
(42)
How Do I Order Direct Mail Service?
How to Prepare Mailing for EDDM Retail?
Where can I find Every Door Direct Mail service forms?
Ordering Process
(16)
How Do I Place An Order For Pick Up?
How Do I Upload Files?
What is Turnaround Time?
Preparing Artwork
(86)
Guidelines on setting up the Inside pages (or Guts) of a Perfect Bound Book
How to Setup the cover for Short Run Perfect Bound Books?
How to use our templates to setup the file properly? A step by Step guide.
Proofing Process
(7)
What is a Hard Copy Proof?
What is a PDF Proof?
What is No Proof, Print AS IS?
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