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Account Management
(9)
How Do I Create a New Account Online?
How Do I Find a Previous Order?
How do I whitelist or add email addresses to my safe sender list in my security software or email client?
Learning Center
(66)
Count Pages Properly For Your Book/Booklet Projects
What is Pantone Matching System (PMS) and how does it differ from CMYK?
Why Reflex Blue makes people CRAZY!
Payment & Billing
(5)
How Do I Access My Invoice?
I Do Not Want To Use a Credit Card, How Can I Place My Order?
Payment Types Accepted
Product Related
(29)
Get Your Book Listed On Amazon.com and Barnes and Noble.com
Pole Pockets On Banners
What are the recommended hole sizes for Hang Tags?
Shipping & Delivery
(10)
Can I Pick Up My Order?
How Do I Pay for Split Shipping?
How Long Does UPS Ground Take To Deliver?
Direct Mail Service
(41)
How to Prepare Mailing for EDDM Retail?
What are indicias and how do they work?
Where can I find Every Door Direct Mail service forms?
Ordering Process
(16)
How Do I Place An Order For Pick Up?
How Do I Upload Files?
What is Turnaround Time?
Preparing Artwork
(83)
Guidelines on setting up the Inside pages (or Guts) of a Perfect Bound Book
How to check the number of Colors in a PDF File?
How to Setup the cover for Short Run Perfect Bound Books?
Proofing Process
(7)
What is a Hard Copy Proof?
What is a PDF Proof?
What is No Proof, Print AS IS?
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