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Account Management
(9)
Account verification
Can I Keep My Credit Card On File?
How do I whitelist or add email addresses to my safe sender list in my security software or email client?
Learning Center
(68)
Count Pages Properly For Your Book/Booklet Projects
What is GRAcoL and what are the correct settings for exporting artwork in PDF format from Adobe Applications?
Why Reflex Blue makes people CRAZY!
Payment & Billing
(5)
Do You Accept Credit Cards Over The Phone?
I Do Not Want To Use a Credit Card, How Can I Place My Order?
Payment Types Accepted
Product Related
(35)
Creating Wind Slits For Your Outdoor Banner
DTG vs. DTF Printing
Pole Pockets On Banners
Shipping & Delivery
(9)
Can I Pick Up My Order?
How Long Does UPS Ground Take To Deliver?
Will I Be Notified When My Order Is Done?
Direct Mail Service
(43)
How to order Full Service EDDM?
What are indicias and how do they work?
Why you should order more quantity than your actual address count?
Ordering Process
(16)
Checking Order Status
How Do I Re-Upload Files?
What is Turnaround Time?
Preparing Artwork
(98)
Guidelines on setting up the Inside pages (or Guts) of a Perfect Bound Book
How to prepare artwork for Spot UV?
How to Setup the cover for Short Run Perfect Bound Books?
Proofing Process
(7)
What is a Hard Copy Proof?
What is a PDF Proof?
What is No Proof, Print AS IS?
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