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Account Management
(8)
How do I whitelist or add email addresses to my safe sender list in my security software or email client?
Can I Keep My Credit Card On File?
How Do I Find a Previous Order?
Learning Center
(66)
Why Reflex Blue makes people CRAZY!
Count Pages Properly For Your Book/Booklet Projects
What is Pantone Matching System (PMS) and how does it differ from CMYK?
Payment & Billing
(5)
How Do I Access My Invoice?
I Do Not Want To Use a Credit Card, How Can I Place My Order?
Payment Types Accepted
Product Related
(26)
What are the different types of Envelopes?
Get Your Book Listed On Amazon.com and Barnes and Noble.com
Mounted Poster vs Poster
Shipping & Delivery
(10)
How Long Does UPS Ground Take To Deliver?
Can I Pick Up My Order?
How Do I Pay for Split Shipping?
Direct Mail Service
(39)
How to Prepare Mailing for EDDM Retail?
Address space requirmement
Where can I find Every Door Direct Mail service forms?
Ordering Process
(16)
How Do I Upload Files?
Checking Order Status
What is Turnaround Time?
Preparing Artwork
(81)
How to Setup the cover for Short Run Perfect Bound Books?
Guidelines on setting up the Inside pages (or Guts) of a Perfect Bound Book
How to check the number of Colors in a PDF File?
Proofing Process
(7)
What is a PDF Proof?
What is a Hard Copy Proof?
What is No Proof, Print AS IS?
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